Privacy Policy

1. Introduction

Majinfotek ("we," "our," or "us") operates an online platform offering technology products, equipment, and digital solutions. This Privacy Policy details how we gather, utilize, store, and secure your information when you visit our store website, add items to your cart, execute orders, or communicate with our team via our website and direct communication channels.

2. Information We Collect

To process your store orders and provide customer service, we collect specific information provided directly by you:

• Customer Account & Contact Info: Customer information may include the customer’s name, phone number, email address, and other details provided when creating an account, placing an order, or contacting our support team.
• Waybill & Delivery Details: Physical delivery addresses, destination instructions, and recipient details necessary to dispatch your purchased goods.
• Shopping & Transaction History: Products browsed, items added to cart, completed orders, payment confirmations, and chat conversation records from our customer support or ordering links.

3. Payment Provider

Payments may be processed through third-party payment providers. Majinfotek does not ordinarily store customers’ complete card details. Payment information is handled according to the payment provider’s applicable privacy and security practices.

4. Cookies and Website Analytics

We may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage, and improve our marketing. Where required, customers will be given appropriate choices regarding non-essential cookies.

5. Information Retainment

We retain personal information only for as long as reasonably necessary for order fulfillment, customer support, accounting, legal, and business purposes.

6. Marketing Messages

Where permitted, we may send customers updates about orders, new products, promotions, or special offers. Customers may request to stop receiving promotional messages at any time.

7. How We Use Your Data

Your information is used strictly to operate and enhance our store functions, including:

• Processing, verifying, and dispatching your product orders securely from our store inventory.
• Communicating order updates, delivery statuses, and providing responsive customer service.
• Fulfilling deliveries to your stated address through our trusted fulfillment and logistics couriers.
• Improving our product catalog presentation, website navigation, and checking out user experience.

8. Sharing Information with Logistics Partners

We respect your privacy. Majinfotek does not sell or lease your personal information to outside marketers. We only share essential delivery data (such as your name, delivery phone number, and drop-off address) with verified shipping partners and dispatch riders exclusively to complete your product deliveries.

9. Data Security

We implement industry-standard administrative, electronic, and physical security controls to keep your profile and transaction records safe from unauthorized entry, modification, or exposure. While we utilize encrypted protocols and secure checkout environments, please note that no internet framework can guarantee absolute invulnerability.

10. Your Access & Control Rights

As a valued customer, you have the right to inspect the personal information we possess about you, request updates to your shipping details, or have incorrect information corrected by getting in touch with our team.

11. Contact Our Store Support

If you have any questions or requests concerning this Privacy Policy or your shopping data, please connect with us through our official channels: